We are so sorry to see you go! If you wish to permanently delete your account, you can do so either directly through our mobile app or by reaching out to our team.
Important Note Before You Proceed: Account deletion is permanent and irreversible. Once your account is deleted, you will permanently lose all saved drugs, custom data, and information you have entered, and this cannot be recovered under any circumstances.
For the fastest resolution, you can delete your account directly from your device:
1. Open our app and navigate to your Account settings.
2. Scroll to the very bottom of the page and tap on Delete Account.
3. For security purposes, you will be prompted to enter your Password.
4. Confirm your password, and your account will be immediately deleted.
If you no longer have access to the app, our support team can assist you manually:
1. Head to our website, navigate to the contact page, and fill out our Support/Contact Form.
2. Submit a request specifying that you would like your account and personal data permanently deleted.
3. Once our team has processed your request, we will send you a confirmation email letting you know that your account has been successfully removed.